What to include
- Your device type, such as iPhone, iPad, or Android phone.
- Your operating system version and the TinyWins app version.
- What you expected to happen and what happened instead.
- Any screenshots, recordings, or exact error messages.
App support
Get help with TinyWins.
TinyWins is built to make small progress feel clear and doable. If something is not working, or you need help with your account, features, or billing, use the support details below.
Best way to reach support
Email: tomwei1028@gmail.com
Response time: Usually within 2 business days.
Helpful details: Include your device model, OS version, app version, and a short description of the issue.
Tip: if you already have screenshots or a screen recording, attach them to your email so support can diagnose the issue faster.
Common questions
- The app is not loading: force close the app, reopen it, and check your internet connection.
- I found a bug: send steps to reproduce it and the screen where it happened.
- I have account or purchase issues: email support with the email linked to your account.
- I want to request a feature: send your idea and how you would use it day to day.